Cookie Notice
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Payment and dispatch

Payment and dispatch

The following terms and conditions apply:

Dispatch conditions

The products are delivered to most countries in the world.

Dispatch costs (inclusive of legally applicable VAT)

Deliveries within Germany:

For items which are telling that are possibly sent as letter we will charge you 1,00 EUR.

Otherwise we will ship through DHL parcel, here we charge lump sum shipping costs of 3,90 EUR per order.

From an order value of 39,00 EUR onwards, we deliver shipments free of cost within Germany.

Deliveries to countries of EU:

8,90 EUR

From an order value of 250,- EUR onwards, we deliver shipments free of cost within EU.

Deliveries to Switzerland:

Unfortunately no delivery possible.

Due to the VAT legislation in force from January 2019, the bureaucratic burden on deliveries to Switzerland is so high that unfortunately we are forced to no longer send our articles to Switzerland. We greatly regret this and hope for your understanding.

Deliveries to countries of Australia, Norway, Japan, Canada, USA, Singapore, Hong Kong:

8,90 EUR

Delivery periods

Unless any other period is specified in the item description, the product is delivered in Germany within 3 - 4 days, in case of foreign deliveries, within 4 - 5 days after the order confirmation (in case an advance payment has been agreed upon, after the payment authorisation).
Please note that deliveries are not made on Sundays and other holidays.

If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

In case of self-collection, we will inform you by email once the product is ready, along with the collection options. In this case, dispatch costs will not be charged.

Terms of payment

In case of deliveries within Germany, you have the following payment options:

Payment in cash at the time of collection
-  Prepayment via transfer
Payment via PayPal
Payment via PayPal Express
Payment via PayPal Plus
Payment via Sofortüberweisung [immediate transfer]
Payment via amazon payments

In case of deliveries to an EU country, you have the following payment options:

-  Prepayment via transfer
-  Payment via PayPal
Payment via PayPal Express
Payment via PayPal Plus

In case of questions, please contact us at the contact details mentioned in the Legal Notice.

The estimated shipping costs can only be used if the basket is not empty.
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